Vinted Members Express Anger Over Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
